“Be Unlimited” gives you 12 months unlimited use of our UK Standard Delivery, UK Next Day Delivery, UK Saturday & Sunday Delivery, UK Nominated Day Delivery and UK ParcelShop services for £7.99. You will also be able to use our free Click & Collect UK ParcelShop services too.

You will still be charged for any Supplementary Delivery Charges which apply and the charges will be clearly detailed on the product pages and in your shopping basket prior to placing your order.

“Be Unlimited” is only available: to UK customers with registered SimplyBe accounts; and for delivery to UK addresses.

“Be Unlimited” is only available for purchase online when logged-in to your SimplyBe account. However, once you’ve subscribed, you can use it when shopping online or over the phone.

Your purchase of a “Be Unlimited” subscription is subject to acceptance by us. By purchasing “Be Unlimited” you understand and accept that the benefits will be available from the date of purchase. You may cancel your “Be Unlimited” subscription at any time within 14 days from the date of purchase by contacting us on 0345 071 9018. If you have not placed any orders with us during this 14 day period, we will issue you a full refund of the £7.99 fee. However, if you have (or anyone authorised by you to use your account has) placed any orders during this 14 day period and incurred any delivery charges, the amount of your refund will be reduced or you may not receive any refund at all.

All orders placed are subject to our standard terms and conditions of sale. Delivery will be subject to the terms and conditions for UK Standard Delivery, UK Next Day Delivery, UK Saturday & Sunday Delivery, UK Nominated Day Delivery, UK ParcelShop, UK ParcelShop - FREE depending on which type of delivery you choose. For UK ParcelShop the £40 minimum order requirement will not apply to “Be Unlimited” subscribers.

We reserve the right to amend these “Be Unlimited” terms and conditions at our discretion and we will inform you of any significant changes.

Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery.

Due to our social distancing measures at our warehouses we’re unable to offer next day delivery, however your order will be prioritised, and we will aim to deliver it within 48 hours (excludes Sunday).

From one of 5000 Hermes ParcelShops in the UK, many open till late and on weekends for ultimate convenience. You will be notified via text message and email when your items are ready for collection with a unique PIN code.

Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery. These options are only available if you live in an area covered by our courier. Please bring the PIN relating to your parcel and photographic ID (such as passport or drivers licence) when you call to collect. Free delivery to ParcelShops may be available for orders over £40 but some items may not be suitable for delivery this way, such as large items. If this option is available to you we'll let you know during checkout.

A small number of ParcelShop locations are unavailable for delivery due to the pandemic. If your chosen store becomes unavailable after you’ve ordered, your parcel will be returned and you’ll need to reorder to your home or another address.

From one of 5000 Hermes ParcelShops in the UK, many open till late and on weekends for ultimate convenience. You will be notified via text message and email when your items are ready for collection with a unique PIN code.

Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery. These options are only available if you live in an area covered by our courier. Please bring the PIN relating to your parcel and photographic ID (such as passport or drivers licence) when you call to collect. Free delivery to ParcelShops may be available for orders over £40 but some items may not be suitable for delivery this way, such as large items. If this option is available to you we'll let you know during checkout.

A small number of ParcelShop locations are unavailable for delivery due to the pandemic. If your chosen store becomes unavailable after you’ve ordered, your parcel will be returned and you’ll need to reorder to your home or another address.

We add the charge to each order you place, even if you place multiple orders on one day and receive your items in the same parcel. Larger items like heavy furniture, personalised items or items marked with a * in the catalogue which are sent directly by the supplier could take longer to arrive. Expensive or larger items may cost more to deliver. These items have little truck symbol with the price for delivery in it.